Aura — In-residence intelligence

The chalet,
reimagined.

Aura is an in-residence tablet that turns a luxury rental into a hosted experience. Editorial briefings at dawn. Curated recommendations at dusk. The quiet, considered details that turn a stay into a memory.

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Manifesto

We don't list features.
We design moments.

The case

A €2,400-a-night chalet hands its guests a printed binder and a list of Wi-Fi codes — then asks them to figure out the rest on their own. So they Google. At 9 p.m. With their boots still on.

For the guest

The brochure says concierge. The reality is a WhatsApp chain across three time zones, a stack of leaflets curling at the edges, and the slow ache of being treated like a tourist in a place you came to feel like a local.

For the owner

Five hours a week answering the same questions. A 4.7 review when it should be a 4.9. Premium positioning and the word “rental” in the same sentence on Booking.com. None of it deliberate. All of it expensive.

A day at the chalet
MorgenPost
01Dawn

MorgenPost

A daily edition, set the night before. Tomorrow's weather, the snow report from Reiteralm, the restaurant that opens at four — written like a letter, not a feed.

Activities
02Mid-morning

Activities

Aura watches the weather and the hour, and quietly reorders what it suggests. Twenty centimetres overnight surfaces the right valley. A grey afternoon offers the thermal spa.

Dining
03Evening

Dining

The owner's recommendations, phrased as the owner would phrase them. Real opening hours. Walking distance from the door. No twelve-tab research at seven in the evening.

Shop Moments
04Anytime

Shop Moments

A bottle of Steirischer Schilcher. Fresh Brötchen for the morning. A spa pass for tomorrow. Tap a card to the tablet — it's on the bill, with the right margin to the right partner.

Streaming
05Night

Streaming

Netflix. Disney+. Spotify. Already signed in to the property's account. No remote that does eleven things, none of them well.

Product · Aura tablet5 moments
For owners

Three quiet shifts in how a chalet is lived in — and run.

01
+0.4 ★

review uplift, first 90 days post-install

Reviews catch up to the property.

Most negative reviews of premium rentals aren't about the property — they're about the friction. Wi-Fi codes. Restaurants closed on Sunday. Where to ski when it rains. Aura removes the friction. The reviews follow.

“We were a 4.6 chalet trapped in a 4.7 review average. We're a 4.9 now. Same chalet.”
Property owner · Schladming · 1 chalet
02
5h / week

returned to the owner, per active chalet

The hours stop being yours.

WhatsApp messages from the lift queue. Calls about the dishwasher cycle. The same eight questions, all year. Aura answers them — calmly, in three languages — before they reach you.

“The first week, I noticed I hadn't replied to a single guest message. They were already taken care of.”
Portfolio manager · Tirol · 11 chalets
03
+€1,240

average added monthly revenue, per chalet

Revenue, without raising the nightly rate.

Shop Moments turns the tablet into a soft, well-curated point of sale. A bottle of regional wine, a Brötchen order for the morning, a spa pass for tomorrow — billed cleanly to the stay, with the right margin to the right partner.

“We added a revenue line that didn't exist. The first weekend it covered a year of the subscription.”
Property owner · Reiteralm · 4 chalets
For operators

The chalet resets itself, before the next guest arrives.

Aura — Inventarüberprüfung workflow on tablet

A staff iPad walks each room with the camera. Aura learns the chalet once — every cushion, every glass, every Bose remote.

From then on, every checkout is verified in minutes. Missing items are flagged, damages are logged with the photo evidence beside them, and the next guest's first impression is protected — without a clipboard, without a printed list, and in the housekeeper's own language.

  • ReferencePhotographed once. Catalogued by the AI. Kept as the property's memory.
  • CheckoutEach room scanned. Discrepancies surfaced. A report on the owner's desk, before turnover begins.
  • LanguagesEnglish, Deutsch, Polski, Čeština, Magyar, Română — for the team that actually does the work.
Field notes

From a single chalet,
one season in.

Zum Duisitzkarsee — ein Naturjuwel
Zum Duisitzkarsee

ein Naturjuwel

We chose Aura because the binder we kept reprinting wasn't worthy of the stay we were charging for. Within a season the tablet had paid for itself — and our reviews finally read the way the chalet always looked.
Owner · single chalet · Schladming
Season 2025/26
Live since opening of season
94%
Of guests engage daily with MorgenPost
€3,800
Shop Moments revenue, season one
House rulesDesigned in Austria.Built for the Alps.One tablet per chalet.Curated, not generated.
Engagement

Two ways to begin.

No tier shuffling, no per-feature haggling. A single chalet, or several. Every Aura installation includes the device, the editorial, and the team.

I.

Pilot

€1,200

one chalet · 90-day pilot · device included

For a single property. Aura tablet, white-glove install, your first season of MorgenPost editions, full Shop Moments configured to your local partners.

  • Aura tablet (Samsung Galaxy Tab S9 FE)
  • On-site provisioning & configuration
  • MorgenPost · Activities · Dining · Streaming
  • Shop Moments with one partner integration
  • Quarterly editorial refresh
II.

Portfolio

From €380

per chalet, per month · 4+ chalets · custom terms

For owners and operators with several chalets. Centralised admin, white-labelled brand, Booking.com and PMS integrations, dedicated editorial.

  • Everything in Pilot, on every chalet
  • White-labelled brand & locale
  • Multi-property admin & analytics
  • PMS, Booking.com, Stripe Terminal integrations
  • Dedicated editor for MorgenPost
  • Quarterly business review

Custom terms for portfolios of ten chalets or more. Speak to us privately.

Considerations

What owners ask, before they ask us.

  • A single chalet is provisioned and live in under two hours, on-site. We arrive with the tablet, configure to your property, set up your local partners for Shop Moments, and walk you through the admin. Most owners see their first MorgenPost edition the next morning.

The next step

Begin your Aura.

A 30-minute, private demonstration. We'll show you Aura in residence at a real chalet, walk through the editorial, and answer the questions your owners will ask. No deck. No script.

Or write to us here

Tell us a little. We reply by hand, usually within a day.

Office

Schladming, Steiermark · Austria

Hours

Mon–Fri · 09:00–18:00 CET

Aura · by Chaletmoments FlexCo
Imprint© 2026