01On arrival
Overview
The tablet sits on the table and adapts to the weather, the time of day and the day of the stay. The home screen shows what fits right now; everything else is one tap away.
Smart Hospitality for chalets in Schladming-Dachstein
Chalet Moments – the tablet for holiday chaletsA tablet that sits in the chalet and tells guests what they would otherwise google: which inn is open tonight, where to go when it rains, how much fresh snow is on the Reiteralm. New every morning, in the guest's language.
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Schladming–Dachstein · Steiermark · AT
Where it starts
The folder on the kitchen table
is usually from last year.
The case
Many chalets hand their guests a printout from the binder and a slip with the Wi-Fi codes, and leave them to it. So they Google. At 9 p.m. With their boots still on.
For the guest
Half the restaurant list in the folder is right, the opening hours aren't. So guests message the owner on WhatsApp, or they don't ask and end up in the wrong place.
For the owner
The same questions every week: where's the Wi-Fi password, who's open on Sunday, how does the dishwasher work. And a review that praises the chalet and complains about everything around it.
A day at the chalet
02Dawn
MorgenPost
A new edition every morning: today's weather, the snow report from the Reiteralm, the inn that opens at four. Short enough for the first coffee.
03Mid-morning
Activities
Suggestions follow the weather and the time of day. After twenty centimetres of fresh snow the ski area moves to the top; on a grey afternoon, the thermal spa.
04Evening
Dining
The owner's recommendations, with real opening hours and the distance from the chalet.
05Anytime
Ordering
Fresh Brötchen for the morning. Dinner from the inn brought to the chalet. A mid-stay clean. Ordered and paid on the tablet, with the order going straight to the local partner.
06Night
Streaming
Netflix, Disney+ and Spotify with the guest's own account. On departure the tablet signs them out automatically.
07Before & after the stay
Personal moments
48 hours before arrival, a WhatsApp in the house's name: “We can have the chalet ready early – would you like to arrive from 1pm?” On the evening before departure, a card on the tablet that takes weather and family into account: in rain, “start the drive home dry”; with children, “skip the packing scramble”. Paid with one tap.
08On the mountain
Chalet Moments to go
Scan the tablet, and the chalet comes with you. The morning edition, the day's recommendations, the restaurants within walking distance and the way back, all on your own phone and in your own language, out on the mountain. No app to download, no account to make.
09Coming next
Self-checkout
On departure morning the tablet shows what is still open, lets the guest pay it with one tap and, if they like, takes four photos of the chalet. The deposit is released straight away and the keys stay on the dining table. Housekeeping gets the chalet, photos included, as soon as the guests leave.
For owners
What changes for owners.
01
↑ ★
less to complain about around the chalet
Fewer complaints about things the chalet can't help.
Many bad holiday-home reviews aren't about the house but about closed restaurants, missing information and Wi-Fi slips. The tablet answers those questions before they become a problem.
02
24/7
Wi-Fi, opening hours, house rules, emergency numbers: on the tablet instead of your phone
Fewer questions on your phone.
What guests would otherwise ask the owner by WhatsApp is on the tablet, up to date and in their language. Before arrival and after departure, the house writes to guests itself, in the owner's name.
03
48 h
before arrival the early check-in offer goes out; the late-checkout offer follows on the evening before departure
Extra revenue from nights that are already booked.
If the chalet is free the night before arrival, the guest is offered an early arrival by WhatsApp. On the evening before departure the tablet offers a later checkout. Payment is immediate, and it's booked without the owner having to do anything.
Personal moments
How does an upsell that takes weather and family into account?
How the card decides
48 hours before arrival, Chalet Moments checks whether the chalet is free the night before. If it is, the guest gets a WhatsApp in the house's name offering an earlier arrival. On the evening before departure the tablet shows a card for staying until 4, 5 or 6pm.
Payment happens on the phone or tablet. The owner doesn't have to do anything.
By the weather.
The late-checkout card comes in several versions, chosen by the forecast for departure day. In sun: “Stay out on the terrace a little longer.” In rain: “Start the drive home dry.” Only daytime rain counts – an overnight shower doesn't make a bad day.
By the family.
If the booking includes children, the guest gets its own version: “Skip the packing scramble with kids.” It takes priority over the weather versions.
By the nightly rate.
The price is a share of the booking's nightly rate, with a floor and a cap, so an expensive chalet in high season doesn't end up with an absurd surcharge. Owners can set their own price per chalet.
Extra revenue
What guests can book on top of their stay.
Each option is switched on or off per chalet. The guest orders on the tablet or by WhatsApp and pays straight away. You or your local partner receive the order.
Arrive early
48 hours before arrival · WhatsApp
If the chalet is free the night before, the guest is offered an early move-in from midday. The price follows the nightly rate, with a floor and a cap.
Stay longer
Evening before departure · tablet
Checkout until 4, 5 or 6pm instead of the morning. The card adapts to weather and family and only appears when the chalet is free afterwards.
One more night
Before departure · WhatsApp & tablet
If the chalet is free the night after departure, the guest is offered an extension of their stay. It is booked through the operator's booking system, wherever that system accepts extensions directly.
Extras & housekeeping
During the stay · tablet
Mid-stay cleaning, fresh towels and linen, a cot, washing machine and dryer. You set the prices; ordered and paid at the tablet, the order goes straight to your team.
Breakfast to the chalet
Ordered by the afternoon · there next morning
Pastries from the local bakery or a ready-made breakfast box. The guest chooses on the tablet; the partner delivers or prepares it for pick-up.
Dinner to the chalet
In the evening · tablet
A nearby restaurant's menu right on the tablet. The guest's card is only charged once the restaurant has confirmed the order.
Regional products
Any time · tablet
Wine, delicacies or local crafts in the chalet's shop, paid by card right at the tablet.
Local partners
Any time · tablet
Ski rental, ski school, massage, table reservations or catering, each as a tile of its own with a booking link or enquiry, shown at the right point in the stay. You agree the terms directly with your partners.
For operators
The chalet resets itself, before the next guest arrives.
A staff member walks each room with the tablet camera. Chalet Moments learns the chalet once: every cushion, every glass, every remote.
After that, every departure is checked in a few minutes. Missing items are flagged, damage documented with a photo, without a clipboard and in the cleaner's own language.
- ReferenceEach room is photographed once; the AI builds the chalet's inventory list from that.
- CheckoutEvery room photographed, differences flagged. The report reaches the owner before cleaning starts.
- LanguagesEnglish, Deutsch, Polski, Čeština, Magyar, Română – in the cleaning team's language.
It also grades the first impression. How does the room come across to the next guest who opens the door?
After the inventory check, Chalet Moments looks at the same photo again: a score out of 100, a sentence on how the room comes across, and a short list of what to fix first, such as a creased throw, a crooked curtain. What already looks right is listed too.
Peace of mind
The tablet stays where it belongs.
Every chalet has a GPS boundary. If the tablet crosses it, it locks itself and you get an email.
The device locks immediately, even without internet, and shows a lost-device screen instead of your content. You get an email with its location and a map, and the tablet keeps reporting where it is every minute. That won't stop every theft, but it makes a stolen tablet fairly useless and easy to find.
- PerimeterA GPS boundary set per chalet, checked continuously and more often once something moves.
- LockdownTakes effect immediately, even without internet. Factory reset, safe mode and settings are locked once it leaves the house.
- RecoveryA minute-by-minute location trail and an emailed map. Unlock remotely or on site with a code.
Only the tablet is ever tracked, never the guest. The device's location is all that's recorded: no guest names, no phone numbers, no personal data.
Field notes
28 chalets in service.
The first since December 2025.
In residence
Where the tablets are.
Started in Schladming-Dachstein in December 2025, joined by Turracher Höhe and Kreischberg in summer 2026. As of October 2026.
- Schladming-Dachstein
- Styria · since December 2025
- Kreischberg
- Styria · since August 2026
- Turracher Höhe
- Carinthia · since July 2026
Zum Duisitzkarsee
ein Naturjuwel
One tablet per chalet, set up and looked after by us. We're happy to show you one in a real chalet.
- 3
- regions in Styria and Carinthia
- Dec 2025
- in service since the first chalet in Schladming-Dachstein
- 8
- languages on the tablet, including Arabic and Hebrew
House rulesBuilt in Austria.One tablet per chalet.Set up in person.
Engagement
Two ways to begin.
Every installation includes the device, the content and ongoing support. The cost depends on the number of chalets and how much content is involved. We work that out for the specific house.
I.
Pilot
On request
one chalet · 90 days · device included
For a single house: the tablet, on-site setup, the MorgenPost from day one and ordering with your local partners.
- Chalet Moments tablet, configured and ready
- On-site provisioning & configuration
- MorgenPost · Activities · Dining · Streaming
- Shop Moments with one partner integration
- Quarterly editorial refresh
II.
Portfolio
On request
from four chalets · custom terms
For owners and operators with several chalets. Centralised admin, white-labelled brand, Booking.com and PMS integrations, dedicated editorial.
- Everything in Pilot, on every chalet
- White-labelled brand & locale
- Multi-property admin & analytics
- PMS, Booking.com, Stripe Terminal integrations
- Dedicated editor for MorgenPost
- Quarterly business review
Terms for single chalets, portfolios, and resorts from ten houses upward. Speak to us privately.
Considerations
The questions owners ask most.
We set up a single chalet in one visit on site. We bring the tablet, configure it for your house, connect your local partners and walk you through the admin. The first MorgenPost appears the next morning.
Further reading
Single questions, answered at length.
More detail on individual topics, for operators who want one particular question answered first.
The next step
Begin with Chalet Moments.
30 minutes, ideally with a real tablet. We'll show you how Chalet Moments runs in one of our chalets and answer your questions, including about the figures that aren't on this page.